At 3Scents, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal data provided by users of our website. By accessing or using our website, you agree to the terms and practices described in this policy.
Information We Collect
1.Personal Information
We may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details when you place an order or create an account on our website. This information is necessary for order processing, shipping, and customer support.
2. Non-Personal Information
We may also collect non-personal information, such as your browser type, IP address, device information, and website usage data. This information helps us improve our website’s functionality, customize your user experience, and analyze trends.
Use of Collected Information
3. Order Processing and Fulfillment
We use the personal information provided by you to process and fulfill your orders, including order confirmation, shipment tracking, and customer support. We may also use this information to communicate with you regarding your order status, product updates, and promotions.
4. Website Improvement
Non-personal information may be collected by our service providers for use in analyzing user behavior, enhance our website’s performance, optimize content, and improve overall user experience.
5. Marketing Communications
With your consent, we may send you marketing communications, such as newsletters, promotional offers, and product updates. You can opt-out of these communications at any time by following the instructions provided in the communication or by contacting us directly.
Information Sharing
6. Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, and delivering services to you. These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
7. Legal Obligations
We may disclose your personal information if required by law or in response to a valid legal request, such as a court order, government investigation, or to protect our rights, property, or safety.
Data Security
8. We rely on our web hosting companies, internet connection providers and browsers to provide us with reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
9. Access and Correction
You have the right to request access to your personal information and make corrections if necessary. You can update your account information by logging into your user account on our website or by contacting our customer support.
10. Opt-Out
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.
Children’s Privacy
11. Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take appropriate measures to remove such information from our records.
Changes to this Privacy Policy
12. We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to regularly review this policy to stay informed about how we collect, use, and protect your information.
Contact Us
13. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@3scents.com.
By using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.