We are committed to providing customers with a convenient online shopping experience and ensuring that you receive your goods in a timely and undamaged manner. Here is our delivery policy:

Delivery Location: We can arrange for worldwide shipping. However, certain products are subject to shipping restriction. Please enquire with us.

Delivery Time: We strive to process your orders within 3 business days after payment is received. However, as most of our products are hand crafted, kindly allow more time. The delivery time depends on your location and the chosen shipping method. Please provide the correct delivery address during the checkout process to ensure accurate delivery of your items.

Shipping Methods: Express delivery and ordinary postal services can be arranged. Kindly enquire with us.

Shipping fees: These are automatically calculated based on the chosen method of delivery and address. Should you have any query, kindly enquire with us prior to placing your order.

Lost or Damaged Items: We engage third party for shipping and will not be responsible for lost or damaged. However, we will assist you in liaising with the relevant shipping company.

Order Tracking: Once your order is shipped, we will provide a tracking number that you can use to track the status of your package through our website or our logistics partner’s website.

Please note that the above delivery policy is for reference only, and specific details may vary depending on the region and actual circumstances. If you have any questions, please feel free to contact our customer service, and we will be happy to assist you.

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